Only says what's true
Loopchat answers using only what you've told it: your products, hours, and FAQs. It never makes up a price or a policy.
Why Loopchat
Every message you don't answer is a sale you might lose.
The problem
Most small shops in Thailand run on LINE, not email or a support ticket system. Customers expect an answer in minutes, not hours. But when you're busy with someone in front of you, closed for the night, or away from your phone, messages pile up, and customers just message the next shop that answers first.
Why we built Loopchat
We built Loopchat to close that gap, without you hiring anyone or writing a single chatbot script. You already know the answers: your prices, your hours, what's in stock, your policies. Loopchat just uses what you already know to answer for you, day and night, and steps aside the moment a customer needs a real person.
What makes it different
You're always in control
You can jump into any conversation anytime you want. And Loopchat knows when to step back on its own, whenever a customer needs to talk to a real person.
Made for LINE, not bolted on
Loopchat isn't some email tool retrofitted for chat. It was built from day one around how Thai shops actually talk to customers: on LINE.
Speaks Thai and English, naturally
Whichever language your customer writes in, Loopchat replies in the same one, no translating back and forth.
See it for yourself
Add your products and try Test Mode, see exactly how it replies before a single real customer does.