Answers on LINE, automatically
Loopchat connects to your LINE Official Account and replies to common customer questions the moment they arrive — day or night.
For small businesses on LINE
Your AI assistant for customer chats
Loopchat is an AI-powered customer service assistant for small businesses. It connects to your LINE Official Account, answers customer questions automatically from your own catalog and FAQs, and hands the conversation to you whenever a person is needed.
Grounded in your own catalog
Add your products, services, prices and FAQs once. Loopchat answers from that, so customers get your real information, not guesses.
Hands off to you when needed
When a question is unusual, sensitive or needs a decision, Loopchat steps aside and flags the conversation so you can take over.
How it works
- Step 1
Create your account and add your business details.
- Step 2
Build your catalog of products, services and common questions.
- Step 3
Connect your LINE Official Account and let Loopchat start replying.