Customers don't like waiting
If you take too long to reply, they'll just message the next shop instead.
AI chat replies for your LINE shop
Never miss a customer message on LINE again
Loopchat replies to your customers on LINE automatically, using your own products, prices, and FAQs. If something needs your personal decision, we'll let you know.
9:41LINE
Loopchat AI
Online
Do you have this in size M?
AI replyHi! Yes, the Linen Shirt is available in size M for ฿890. Would you like me to reserve one?
What time do you close today?
AI replyWe're open until 8 PM today. See you soon!
24/7
Replies around the clock
<5s
Average reply time
100%
Based on your real info
Built for how Thai shops actually talk to customers
Most of your customers reach out on LINE, not email or a website form. Loopchat keeps you responsive even when you're busy with someone else, asleep, or away from your phone.
Always open, even when you're not
While you're helping another customer, resting, or away from your phone, Loopchat keeps answering.
You're still the boss
Loopchat only says what you've told it to say, and you can jump into any chat yourself, anytime.
What Loopchat actually does
Replies to customers on LINE automatically
Connect your LINE Official Account and Loopchat starts answering common questions the moment they come in, day or night.
Knows your shop, not just anything
Add your products, prices, and FAQs once. Loopchat only answers using that: real details, never guesses.
Knows when to hand it back to you
If a customer asks something tricky or needs a real decision, Loopchat stops and lets you know so you can step in.
Getting set up
Four simple steps and your shop starts replying to customers on its own. You don't need to know how to code.
- Step 1
Create your account
Sign up with your email. Takes under a minute, nothing to download.
- Step 2
Tell us about your shop
Add your shop name, hours, products, services, and the questions customers ask most. This is what Loopchat uses to answer for you.
- Step 3
Connect your LINE Official Account
Pop your LINE channel details into Settings, and Loopchat starts picking up your customer messages.
- Step 4
Go live
Try Test Mode first to see exactly how Loopchat replies. When you're happy with it, turn it on. Customers get instant answers, and you get a nudge whenever one needs you.
Frequently asked questions
Quick answers before you dive in.
Stop losing customers to slow replies
Set up your account, add your shop's details, and start replying to customers automatically, in minutes, not days.